Shipping Policy

At Alzaman Jewellery, we carefully pack every order to ensure your jewellery reaches you safely and securely.

Order Processing

• Orders are usually processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive shipping and tracking information when available.

Delivery Time

• Local deliveries: Estimated delivery within 2–5 business days after dispatch.

• International deliveries: Estimated delivery within 5–15 business days, depending on the destination and shipping carrier.

• Delivery times may vary due to customs, weather, holidays, or other circumstances outside our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order is shipped, we will provide tracking information when available. You can use the tracking number to follow your package's delivery progress.

International Orders

International customers may be responsible for customs duties, taxes, or other fees charged by their country's customs authorities. These charges are not included in the product price or shipping fee unless specifically stated.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. Alzaman Jewellery is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order details and photographs of the package and product.

If your package is delayed or appears to be lost, please contact us so we can assist you with the shipping carrier.

Contact Us

If you have any questions about your order or shipping, please contact: 0096876862570

Alzaman Jewellery
      Shop Number 92, South Alhail, Muscat, Oman
📞 0096876862570
📧 zaman.jewellery@gmail.com